Current vacancies
Senior Pharmacy Assistant - Dispensary QEH
Band 3
- Main area
- Pharmacy QEH
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 197-UT6559
- Site
- Queen Elizabeth Hospital
- Town
- London
- Salary
- £24,071 - £25,674 per annum plus HCAS
- Salary period
- Yearly
- Closing
- 09/04/2025 23:59
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
Senior Pharmacy Assistant Dispensary .Full time -Permanent
Queen Elizabeth Hospital
We currently have a vacancies for Senior Pharmacy Assistants to work in the pharmacy dispensary, at Queen Elizabeth Hospital Woolwich.
We are looking for hardworking, reliable applicants with good communication skills from both hospital and community pharmacy background .You will also need to have good literacy and numeracy skills.
You will need to hold the Level 2 NVQ in Pharmacy Services qualification and have a commitment to learning and self-development.
You will be joining a friendly, forward thinking dispensary team and will support:
- Dispensing and labelling of prescriptions
- Supporting the senior technical staff to ensure that the dispensary runs efficiently and is customer focused
- Good stock control skills
- To manage and ensure completion of the pharmacy assistant duties within the dispensary
The post holder will be required to participate in a weekend and bank holiday rota system.
PLEASE NOTE: We are unable to offer sponsorship for this post
Main duties of the job
To be a key member of the dispensary team, participating in the receiving, dispensing and labelling of prescriptions.
To support the senior technical staff to ensure that the dispensary runs efficiently and is customer focused
In conjunction with the dispensary manager ensure that the dispensary has good stock control.
To manage and ensure completion of the pharmacy assistant duties within the dispensary, in liaison with the technical staff.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
Job Summary:
- To be a key member of the dispensary team, participating in the receiving, dispensing and labelling of prescriptions.
- To support the senior technical staff to ensure that the dispensary runs efficiently and is customer focused.
- In conjunction with the dispensary manager ensure that the dispensary has good stock control.
To manage and ensure completion of the pharmacy assistant duties within the dispensary, in liaison with the technical staff
Key Result Areas & Performance:
- To ensure completion of all routine dispensary re-supply and housekeeping tasks through the production of a rota and supervising the work during its completion.
- To perform the induction and training of new pharmacy assistant and technical staff.
- To ensure that the daily random stock check is completed. Ensuring that the stock levels in dispensary are checked against a random list produced by the computer system and that expiry dates are also checked. To then re-check the incorrect stock levels and then adjust them on the Ascribe system.
- To ensure adequate stocks of containers, bags and sundry items for dispensing.
- To accurately dispense prescriptions. Prescription types will include: outpatients; inpatients; discharges; controlled drugs and clinical trials. This will involve inputting of patient’s details into the Ascribe computer system and producing dispensing labels. The label, prescription and product are collected together and assembled. Any additional items such as spoons, bags etc are also added. The prepared items are checked for accuracy and passed to the pharmacist/accredited technician for final checking.
- To supply controlled drugs to wards and departments against requisitions from appropriate staff according to procedures.
- To ensure that accurate controlled drugs records are maintained, this includes a monthly audit of controlled drug stocks and records including checking of expiry dates.
- To ensure that accurate unlicensed records are maintained, this includes a monthly audit of unlicensed drug stocks and records including checking of expiry dates.
- To organise replenishment of controlled stationery.
- To replenish stocks of medicines in the dispensary. This requires the generation of an order on the computer system, accurate collection of the items from the store and shelf placement, ensuring stock rotation.
- To pre-pack items for wards and departments.
- To perform the stock check of the emergency cupboard ensuring correct temperature and medicine expiry dates.
- To ensure that all dispensed inpatient items are placed in sealed bags at the appropriate times for collection by the pharmacy porter and delivered to the wards. This duty will also include processing of items returned to the pharmacy from the wards.
- To produce a weekly job rota, allocating each member of staff their tasks to be completed each day. To produce a tea and lunch rota for the dispensary staff ensuring that the skill balance is maintained.
- To carry out daily monitoring of fridge and room temperatures.
- To monitor and replenish the first aid box.
- To answer the telephone and deal with any queries and refer on as necessary.
- To receive drug charts and prescriptions from the inpatient hatch and record details on the dispensary PTS system, deal with any queries or refer on as necessary.
- To keep accurate paper records of stock transfers i.e. expired and broken drugs
- To issue completed prescriptions and controlled drugs to ward staff
- To be one of the computer system trainers for the dispensary department.
- To ensure that the dispensary is kept clean and tidy.
- To participate in the auditing of dispensary activity as required.
- To visit the emergency drug cupboard/room ensuring that there are adequate stock levels and that expiry dates are checked.
General
- To hold the NVQ level 2 in Pharmacy Services.
- To have the responsibility for the top-up of drugs to a designated ward/department and to provide cover if necessary. To visit and replenish stock drugs to a pre-set level, ensuring stock is correctly stored and expiry dates are checked.
- To arrange disposal of expired pharmaceuticals according to set procedures.
- To perform expiry date checks and remove expired stocks. Report on expired and short dated stock.
- To follow procedures and policies in the department.
- To attend promptly to all customers and provide a high standard of customer service.
- To be responsible for the accurate data entry on the computer system.
- To answer queries from staff and the general public on the telephone and in person and refer, as necessary; to a technician or pharmacist to answer enquiries of a pharmaceutical nature.
- To undergo training to ensure competence.
- To be aware of the individual responsibilities under the Health and Safety at Work Act and identify and report, as necessary, any untoward incident, accident or potentially hazardous environment.
- To participate in the seven day working rota .
- To accept any other responsibilities as may be reasonably expected by the Chief Pharmacist.
The above job description is designed for general guidance only and is subject to review in the light of appraisal of the post and/or changes to the service. The post holder will maintain patient confidentiality at all times, will recognise and adhere to the Trust’s Standing Orders and Standing Financial instructions, will be responsible for accurate computer data entry and will carry out their duties with regard to accepted standards of professional practice.
Person specification
Qualifications and Training
Essential criteria
- Maths GCSE (grade A to C) or equivalent.
- English GCSE (grade A to C) or equivalent
- NVQ level 2 Pharmacy services or equivalent level experience.
Experience
Essential criteria
- Dealing with the public
- Use of computers
Desirable criteria
- Supervision of other staff
- Previous hospital/pharmacy experience
Knowledge & Skills
Essential criteria
- Excellent Communication skills
- Literate and numerate and be able to perform simple calculations
- Team player
- Able to work from written procedures
- Able to prioritise workload
- Ability to work under pressure
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lewis Ryan
- Job title
- Patient Services Manager
- Email address
- lewis.ryan2@nhs.net
- Telephone number
- 07765 562899
- Additional information
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