Job overview
This role will be based within our community therapy administrative team in the community where you will be the first point of contact for our therapy services. As an ideal candidate, you would be organised and able to prioritise your work whilst maintaining accuracy and attention to detail. Strong communication skill would be valuable for this role. We’re looking for someone who understands patient confidentiality although previous NHS experience is not essential, and you will receive training in the team until you have settled into your new role.
Please Note: Vacancy may close early due to high numbers of applications
We can offer you opportunities for personal development within our friendly and supportive team. If you are looking for career progression, this is an excellent starter role to start you on your career path within the NHS If you believe you have the skills and enthusiasm we would love to hear from you.
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Main duties of the job
As a Patient Access Coordinator, you will be the first point of contact for patients and service users providing an in-depth knowledge of arranging procedures & operations for your specialty. This includes working closely with clinical staff, patient bookings, report distribution/typing and answering queries via phone and email.
You will also work closely with the clinical team and specialty management teams to ensure patients receive timely and appropriate appointments.