Job overview
An exciting opportunity has arisen to join the Radiology Department as a Patient Access Coordinator. This vacancy is a full time (37.5 hours per week, cross site) Band 3 role. This role includes covering Radiology reception areas. Weekend work is mandatory.
Please note that the shift pattern varies and can range from 07:45 - 19:30 and includes weekends on rotational rota basis.
We are looking for enthusiastic and patient focused individuals, with good communication skills, an ability to work effectively both as part of a team as well as independently and able to work under pressure.
You will be working along side a team to which provides a comprehensive administrative and clerical service within the main X-ray, Ultrasound, Computed Tomography (CT), Magnetic Resonance imaging (MRI), and X-ray department to welcome patient and book in patients at our reception areas. Applicants must be able to communicate effectively with patients and members of staff at all levels and demonstrate excellent customer care skills. The ability to work shift patterns and work as effectively as part of a team is essential.
Main duties of the job
1 x Patient Access Coordinator - Band 3 Position
An exciting opportunity has arisen within the Radiology Service.
The Imaging Radiology service employs over 185 staff and currently operates sub-modalities across both sites inclusive of CT, MRI, Ultrasound, Pain Film X-Ray, Fluoroscopy and Interventional Radiology. In addition Radiology manages locations within the Evelina Unit for specialist Paediatric scanning and several areas within the Cancer Centre outpatients Department.
The Patient Access Co-ordinator will be the first point of contact for patients and service users providing an in depth knowledge of outpatient and inpatient scheduling procedures for their speciality.
The Patient Access Co-ordinator will liaise closely with the clinical team and speciality management teams to ensure patients receive timely and
appropriate appointments according to their care pathway.
This role includes weekends.