Job summary

Job Title Care Coordinator

Salary Upto £14.50 per hour

Line Manager Care Coordinator Supervisor/Assistant Supervisor

Accountable to Clinical Support Manager/Care First Chair

Hours per week 37.5 hours per week(Minimum 30 hours per week)

Location TLCP Sites

Contract Type Permanent

The post holder will have a key role in supporting our TLCP PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services

The care coordinator (CC) may be required to deal with patients and, if appropriate, their carers, before or after the patients consultation with a clinician or other healthcare professional.

The CCs role requires them to be able to work closely with the patient and their clinician or other healthcare professional and understand the roles of, a variety of different people working in the practice and across the PCN.

The CC will be involved in co-coordinating patients healthcare and directing them to the appropriate service to ensure that they get the most suitable care from whatever health or social care provider is appropriate

You may be given a caseload of identified patients and be required to ensure that their changing or present needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

Main duties of the job

Primary Responsibilities

The following are the core responsibilities of the care coordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Support Quality and Outcome Frameworks, PCN and other LES and DES specifications
Maintain and develop engagement with appropriate TLCP colleagues and encourage best practice
Act as the first port of call for patients, in their caseload in relation to their care.
Support and Manage clinical call and recall
Bring together all of a persons identified care and support needs, and explore their options to meet these into a single personalised care and support plan (PCSP)
Working across TLCP to manage the needs of patients in Care Homes, supported accommodation or trying to remain living at home
Performance targets - Ensure all patients receive enhanced care in a timely fashion and any other aspect of managing the patient facing service.
Support with the performance/KPIs dashboards.
Undertake audits for dashboards/KPIs
To work as part of a multi-disciplinary team in a patient facing role to assess and respond to patients and colleagues using their expert knowledge
To be responsible for arranging assessment of new patients with subsequent production and completion of individual care plans by appropriate clinicians
Support the coordination and delivery of MDTs for their patient cohort

The Lewisham Care Partnership jobs

TLCP Care Coordinator