Dermatology Administrator NHS AfC: Band 3

Lewisham and Greenwich NHS Trust • Part-time • London, Greater London, England, United Kingdom • £24.937 - £26.598 / year • 3d ago

Job overview

The Dermatology service at University Hospital Lewisham is seeking a part time member of the administrative team (30hrs per week) to provide comprehensive and proactive administrative support to the Dermatology Department, with a particular focus on supporting the biologics and phototherapy services. Responsibilities include maintaining accurate patient records, ensuring clinics are fully utilised through the effective booking and rescheduling of appointments, and coordinating Dermatology Nurse-Led activities. The role also involves supporting secretarial functions when required, contributing to the smooth and efficient running of the department.

Main duties of the job

To arrange outpatient appointments, using Trust systems, confirming, cancelling, and changing appointments as necessary
To be responsible for the scheduling of outpatient appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust policies
To ensure nurse-led clinics are fully utilised.
To ensure that patients are appropriately reminded of their appointments
To be a point of contact for patients’ queries, communicating in a friendly and professional manner, both via email and telephone
To administrate the biologics service, keeping accurate records, ensuring patients prescriptions are signed by clinicians and sent to the pharmacy team in a timely manner.
To support other administrative functions within the department when needed such as, booking dermatology procedures or typing letters
To answer telephone queries from patients and other members of the public
To undertake any general office responsibilities including collection and distribution of post, sorting of incoming post into department
To participate in department development as appropriate and participate in departmental meetings
Undertake any training as required to complete the tasks associated with the job role

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